Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)

Print Product Ordering

We are more than a little happy to announce that My Digital Studio print product ordering will be available this week. We will release a software update on Wednesday, July 16 at 12:00 PM noon (MT) that will turn the ordering functionality back on.

20% Off Discount

To show our appreciation for your patience through this difficult transition, we will be offering a 20% discount on all of our print products through the end of the month. After you have updated your software on Wednesday, July 16, you will be able to place orders for print products at the discounted price through the end of day on Thursday, July 31 at 11:50 PM (MT). You can see the discounted promotional pricing here (US/CAN).

We are still working through some details with our new print vendor regarding our Shaped Cards. We did not want to delay any longer, so we have decided to move forward without them for now. Once our Shaped Cards are available in the near future, we will offer them at a discounted price for a limited time as well.

Thank you again for your patience. As always, feel free to post any comments and questions here on

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Tags: Discount, Print, Print Product, Sale


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Comment by Stampin' Up! 21 hours ago

Great idea, Andrea.

Comment by Andrea Haines yesterday

Ok, I will wait to hear on the photo books and discount extension.

However, I feel the non-print opportunity for customized products is very misleading. You urge us to be creative so I am doing so with MDS while promoting my business. I wish to print my own business cards instead of the "logo shop's" standard cards. I also think that I should be able to have the same opportunity to gain income off of my business card printing. Can you please make this an option? I think it would be something that a lot of people would take advantage of as well as promoting Stampin' Up! I have used Vistaprint for my cards, but would like to use the new printer thru MDS. I hand people my card and explain to them that I made helps to promote the product. I think it's something SU should reconsider.

Comment by Stampin' Up! yesterday

Hi Andrea, we are working with our printer to make photobooks available again and hope to have news soon. The custom size projects in MDS are not available for print--they are so that you can design any size of file that you may want or need, like for your Facebook Cover Photo.

Comment by Andrea Haines on Tuesday

Hi. Are you going to extend the discount? Photo books aren't available...

Also, you have an option to customize pages and sizes. I'm not able to print these custom sizes. Help!

Comment by Stampin' Up! on Saturday

Hi Melissa, Anika, Meredith, and anyone else who may come looking for help,

Can you copy and paste the ordering error messages you're seeing in this forum thread here: I suspect that they might not all be caused by the same thing, and want to see the text from the errors to help sort it out.

Comment by Anika on July 17, 2014 at 8:04pm

Okay great thanks ill give that a try and see what happens!

Comment by Elaine Abbott on July 17, 2014 at 7:21pm
Did you update your my Digital Studio software on the website? I was told by tech support not to use the update option in the software but to look at the bottom of the page ( homepage ) and at the bottom it says Software Update. Click that and choose windows or Mac and whatever prompts and it will update. Hopefully that will help.
Comment by Jo Lana Szuta on July 17, 2014 at 7:17pm

You need to call tech support and they will re-install the update for you. Aubrey told me that sometimes it works better on their end. She re-installed it for me and I had to delete everything from my cart and re-load everything again. Than it worked. There is some sort of cliche with only some updates she said. If tech support says they can't help,ask for Aubrey specifically in tech support.

Comment by Melissa Punt on July 17, 2014 at 6:45pm

i too am having the same error

Comment by meredith hilton on July 17, 2014 at 6:28pm

I'm having the same error message as Anika - Error 10001 Not all pages Uploaded. Tech support was not able to give me an answer...

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