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Stampin' Up!'s Discussions

Problems with the new print service? Post here for help.

Started this discussion. Last reply by Val Weeks 18 hours ago. 168 Replies

Are you getting an error when trying to order your print project? Post the text of the error here along with some details about your order (project types, number of pages, etc.) and we'll do what we…Continue

Tags: Error, Print Product, Print, Tech Support

My Digital Studio Print Services Temporarily Unavailable—Starting Friday, February 21

Started this discussion. Last reply by Chris Schultz Mar 24. 32 Replies

Our My Digital Studio print services will be temporarily unavailable starting on Friday, February 21 while our print vendor performs system and maintenance changes. If you place an order between now…Continue

Update MDS 2

Started Feb 4, 2013 0 Replies

We have a new software update for MDS 2, so make sure to update your program. In your MDS 2 program just go to Help and then Check for Updates and in a couple minutes you'll be ready to go. You can…Continue

 

Stampin' Up!'s Page

Latest Activity

Shawna Jensen replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I am not very happy with the new print service at all! I ordered a photo book 8 days ago and it still has not shipped. With the other print service I would always receive it within a week. And for the past four days I have not been able to order…"
yesterday
Stampin' Up! replied to Kelly Busuttil's discussion Error after download
Monday
Christy replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Thank you! After changing my settings so the screen wouldn't dim I was able to finally upload the whole project.  Now however it is giving an error code 10001.  Some other posts state that a photo album has to have even numbers of…"
Saturday
Laura Ezzell-King replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Good morning ladies. I had this issue and realized that if my screen went to sleep it quit working so make sure the screensaver doesn't come on and you are good to go! Hope it works!"
Saturday
Jackie Bolhuis replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"This has been my problem exactly.  And I have the best internet available....SU kept telling me it was MY internet--I DON'T THINK SO!!!!  And my book is ALL jpg files!!!  (each page is one jpg!)  I just kept trying and after…"
Saturday
Christy replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi, I am trying to upload a 12X12 45 page photoalbum for printing.  To say it is a large file is an understatement.  I have tried now three times and it spends hours uploading only to say something about losing internet connectivity.…"
Saturday
Shawna Jensen replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Anyone having trouble ordering a book? My error says A SECURE CONNECTION TO THE DIGITAL PRINT SERVICE CANNOT BE ESTABLISHED. PLEASE TRY YOUR REQUEST LATER. IF THIS SITUATION PERISTS, PLEASE CONTACT TECHNICAL SUPPORT BY VISITING…"
Saturday
Brenda Patterson replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I've been trying to send some books to be printed for about 7 weeks now! They aren't working on it too fast!"
Friday
Caren Summers replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I've been told they are working n it...haven't been able to send anything to print for almost 2 weeks"
Friday
Stampin' Up! replied to Donna Pinnock's discussion Booster Pack
"Hi Donna, it is by far our greatest value of content, but it has older content. You can see what content is included in the Booster Pack on the Resources page, or just click here."
Friday
Shelly Wiens replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I am trying to order a scrapbook but keep on getting the same error.  It says Error: unable to initialize project request.  Host did not accept the connection within timout of 30000 ms. Please help! Shelly"
Sep 25
Stampin' Up! replied to Beth Maston's discussion Printing Issue
"Hi Beth, Our custom-sized projects are not available for printing, so you will need to convert your project to the Individual Pages project type. With your project open, go to Edit > Change Project Type/Size and select the Photobooks &…"
Sep 24
Elizabeth Rush replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Yea!  I hope you show us your book when you get it!  I just love the way mine turned out! "
Sep 23
Sharon McCartney replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Brenda: Just wanted to let you know that I talked to SU twice today about this.  I talked to customer service agents rather than tech support, but they called tech support for me.  They were both very helpful and completely sympathetic…"
Sep 23

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Stampin' Up!'s Blog

New Downloads 09-02-2014

Posted on September 2, 2014 at 9:30am 1 Comment

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



Color Me Autumn…
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New Downloads 08-28-2014

Posted on August 28, 2014 at 10:30am 3 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads from the 2014 Holiday Catalog below. Click on the download title to see it in the store, or click on the images to get an even closer view.…



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New Downloads 08-05-2014

Posted on August 5, 2014 at 1:00pm 4 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



Age Awareness Stamp…
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Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)

Posted on July 15, 2014 at 12:00am 72 Comments

Print Product Ordering

We are more than a little happy to announce that My Digital Studio print product ordering will be available this week. We will release a software update on Wednesday, July 16 at 12:00 PM noon (MT) that will turn the ordering functionality back on.



20% Off Discount

To show our appreciation for your patience through this difficult transition, we will be offering a 20% discount on all of our…

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Comment Wall (3 comments)

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At 8:10pm on April 24, 2013, Trina Terrell said…

HELP!  I created some wedding postcards on my MDS...but now that I want to order them...I can't find my projects.  Where are they stored?

thanks

Trina

At 10:18am on August 11, 2012, Connie M Harvey said…

Does anyone know a quick way to download all your digital downloads without having to do 1 at a time?  I have a few and have to reinstall.  Please help

At 4:24pm on December 6, 2010, Nicole Gunter said…
WOW! I was trying to work on something for Disney myself and then I see this! Fabulous, just fabulous, so how do I get??? :-) Great job!
 
 
 

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