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Stampin' Up!'s Discussions

Problems with the new print service? Post here for help.

Started this discussion. Last reply by Stampin' Up! 6 minutes ago. 36 Replies

Are you getting an error when trying to order your print project? Post the text of the error here along with some details about your order (project types, number of pages, etc.) and we'll do what we…Continue

Tags: Error, Print Product, Print, Tech Support

My Digital Studio Print Services Temporarily Unavailable—Starting Friday, February 21

Started this discussion. Last reply by Chris Schultz Mar 24. 32 Replies

Our My Digital Studio print services will be temporarily unavailable starting on Friday, February 21 while our print vendor performs system and maintenance changes. If you place an order between now…Continue

Update MDS 2

Started Feb 4, 2013 0 Replies

We have a new software update for MDS 2, so make sure to update your program. In your MDS 2 program just go to Help and then Check for Updates and in a couple minutes you'll be ready to go. You can…Continue

 

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Latest Activity

Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Thanks for the notice, Sarah. We're hoping that we will have the problems resolved today. We'll post back here with further updates."
6 minutes ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Andrea, custom size projects are not available for print. They are intended for you to be able to design projects of any size, like for a Facebook Cover Photo."
7 minutes ago
Stampin' Up! commented on Stampin' Up!'s blog post Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)
"Hi Andrea, we are working with our printer to make photobooks available again and hope to have news soon. The custom size projects in MDS are not available for print--they are so that you can design any size of file that you may want or need, like…"
8 minutes ago
Sarah Lowry replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Initialize order error: error (10001) Message: Not all files have been uploaded for order ID 118449 Trying to order soft cover photo book. 11x8.5 size. I use a MAC. Need to order by today (have other items I have to have shipped immediately and…"
43 minutes ago
mieke replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"its 48 pages total and its a 12x12 scrapbook "
4 hours ago
Andrea Haines commented on Stampin' Up!'s blog post Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)
"Hi. Are you going to extend the discount? Photo books aren't available... Also, you have an option to customize pages and sizes. I'm not able to print these custom sizes. Help!"
9 hours ago
Andrea Haines replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi, I am having trouble with ordering to print my business cards. I made them in MDS and selected the custom option. Made my size, etc. The path I used when on the MDS project is Project>Order>(projects are not bolded). When I go to my cart I…"
10 hours ago
Suzie Tibbetts replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Initialize order error: Code [10001].Message: Not all files have been uploaded for Order id 118407. Please try your request again. If this situation persists, please contact Technical Support by visiting www.stampinup.com/mydigitalstudio"
13 hours ago
Stampin' Up! commented on Stampin' Up!'s blog post New Downloads 07-01-2014
"Hi Eryn, you can click on the name of each download to see them in the store. If you don't already have an account with Stampin' Up!, you'll be invited to create one during the checkout process."
17 hours ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Bill, which error? What kind of projects are you uploading?"
18 hours ago
Bill Bunting replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I keep getting this same error. "
18 hours ago
Stampin' Up! replied to Sherry Graves's discussion No new downloads?
"Hi Sherry,In addition to the downloads that you'll find in upcoming catalogs, we are planning to release a handful of new downloads on the first Tuesday of every month. Those downloads will come from the catalogs, so you'll find select…"
18 hours ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Robin, glad to hear it is working for you now. Standard weight pages are the same paper stock that we use for the pages of our photobooks. Heavy weight pages are the same paper stock that we use for our cards.Neither of those paper stocks relate…"
21 hours ago
Robin Carter replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"ok did that and I can get the print options - YEAH.  I've only ordered standard pages in the past is the heavyweight close to your colored cardstock or more like your dsp? "
22 hours ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Anika, thanks for the information. We're working on a solution and will let you know as soon as we know more."
23 hours ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Thanks for the reply, Shawna. What size and type of photobook is it?It looks like something changed with our printer that is preventing them from accepting photobook projects for the time being. We'll work to get it fixed today and let you know…"
23 hours ago

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Stampin' Up!'s Blog

Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)

Posted on July 15, 2014 at 12:00am 23 Comments

Print Product Ordering

We are more than a little happy to announce that My Digital Studio print product ordering will be available this week. We will release a software update on Wednesday, July 16 at 12:00 PM noon (MT) that will turn the ordering functionality back on.



20% Off Discount

To show our appreciation for your patience through this difficult transition, we will be offering a 20% discount on all of our…

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Print Product Update (US and CAN only)

Posted on July 1, 2014 at 2:00pm 29 Comments

Print Product Availability



We spent the better portion of the day yesterday with our print vendor, answering more questions and reviewing follow-up items from our meeting last Friday. We still cannot provide an exact date for when print product ordering will be available again, but we are working through the final details now and hope to be able to…

Continue

New Downloads 07-01-2014

Posted on July 1, 2014 at 8:00am 10 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



And Many More Stamp…
Continue

Print Product Update (US and CAN only)

Posted on June 27, 2014 at 5:00pm 14 Comments

Print Product Availability



We spent the afternoon reviewing products with our print vendor, and we liked what we saw: the printing was high quality and the colors were great. We still have a few questions to work through, but we are very optimistic about what we saw.



We still cannot provide an exact date for when print product ordering will be available again, but we made some good progress towards defining that date in our meetings this afternoon. We will… Continue

Comment Wall (3 comments)

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At 8:10pm on April 24, 2013, Trina Terrell said…

HELP!  I created some wedding postcards on my MDS...but now that I want to order them...I can't find my projects.  Where are they stored?

thanks

Trina

At 10:18am on August 11, 2012, Connie M Harvey said…

Does anyone know a quick way to download all your digital downloads without having to do 1 at a time?  I have a few and have to reinstall.  Please help

At 4:24pm on December 6, 2010, Nicole Gunter said…
WOW! I was trying to work on something for Disney myself and then I see this! Fabulous, just fabulous, so how do I get??? :-) Great job!
 
 
 

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