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Stampin' Up!'s Discussions

Problems with the new print service? Post here for help.

Started this discussion. Last reply by Tanner Morris on Friday. 192 Replies

Are you getting an error when trying to order your print project? Post the text of the error here along with some details about your order (project types, number of pages, etc.) and we'll do what we…Continue

Tags: Error, Print Product, Print, Tech Support

My Digital Studio Print Services Temporarily Unavailable—Starting Friday, February 21

Started this discussion. Last reply by Chris Schultz Mar 24. 32 Replies

Our My Digital Studio print services will be temporarily unavailable starting on Friday, February 21 while our print vendor performs system and maintenance changes. If you place an order between now…Continue

Update MDS 2

Started Feb 4, 2013 0 Replies

We have a new software update for MDS 2, so make sure to update your program. In your MDS 2 program just go to Help and then Check for Updates and in a couple minutes you'll be ready to go. You can…Continue

 

Stampin' Up!'s Page

Latest Activity

Tanner Morris replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Aislinn, are you available to call demonstrator support? Not everyone is getting the 10001 error, so you could send them your project and they could help you order it. 1-800-STAMP UP for those in the US and Canada."
Friday
Nicole Cadrin commented on Stampin' Up!'s video
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My Library App

"Can it be updated? Says last synced April/2014???"
Friday
Aislinn Chapotelle replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I am also getting the 10001 code, I have been getting it for the past month and a half that I have been trying to print my brothers wedding album.  I had just resigned as a demonstrator and wanted to put this on with my first order.  I…"
Friday
Tanner Morris replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Unfortunate, but definitely understandable. Glad you're still friends. :)"
Thursday
Sharon McCartney replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Well, my customer is DONE with trying - especially since the malware problem.  She's moving on to another solution.  Too bad Stampin' Up couldn't have come up with a good solution early on in her attempts at getting this…"
Thursday
Miriam Permut commented on Stampin' Up!'s blog post Hanukkah
"Thanks Wendie; I was looking at Hanukkah ideas on Pinterest and just saw this.  "
Thursday
Samantha Graham replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Trying to order a 24 page soft cover photo book. Keep getting an error message saying it is unable to initialize project request.  Followed by Host did not accept the connection within timeout of 30000 ms. What do I do?"
Thursday
Tanner Morris replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Amy, try closing MDS and opening it back up again. If that doesn't work, give Demonstrator Support a call and they should be able to help figure it out. 1-800 STAMP UP for those in the US and Canada."
Tuesday
Amy Filipek replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Error:  Unable to initialize project request.  Please try again.  If this problem persists, please contact Technical Support by visiting www.stampinup.com/mydigitalstudio Error Details: "Connection timed out: connect" This…"
Tuesday
Monique Zimmer liked Stampin' Up!'s page Print Products
Monday
Tanner Morris replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hey Sharon, we are working with the software developers to find a solution, but this is a really tricky one. We haven't been able to replicate the error. We have asked people to send us their projects and have seen the error twice in our…"
Nov 17
Sharon McCartney replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"So far, Demonstrator Support has not been able to help my customer get her books submitted.  And, the most recent problem is that her virus protection said that MDS had malware in it or something.  Last we heard, the software developer was…"
Nov 15
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Kay, if you haven't found another solution by Monday, you should give Demonstrator Support a call. They'd be happy to help you submit your order. 1-800-STAMP UP for those in the US and Canada."
Nov 15
Stampin' Up! replied to Angela Carter's discussion Where is the Pricing PDF?
"Also, under Store > Print Products. http://www.mydigitalstudio.net/page/get-it-printed"
Nov 15
Stampin' Up! replied to Easton Santo's discussion Calendars
"Hi Easton, yes, you can update past templates with the Calendar Grid tool. Check out the below video for some tips. You don't need to purchase a template if you don't want to--you can use the content included in the trial to create your…"
Nov 15
Kay Hahn Casler replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"It has taken me a year to complete a recipe book and now when I want to get it printed, it won't download properly!!  I am getting the 10001 code!!!!  Get this fixed please.  It mean $100. in sales for you and me!!  I will…"
Nov 14

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Stampin' Up!'s Blog

New Downloads 11-04-2014

Posted on November 4, 2014 at 10:30am 0 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads from the 2014 Holiday Catalog below. Click on the download title to see it in the store, or click on the images to get an even closer view.…



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New Downloads 10-20-2014

Posted on October 20, 2014 at 12:00pm 1 Comment

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads from the Holiday Supplement below. Click on the download title to see it in the store, or click on the images to get an even closer view.…

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New Downloads 10-07-2014

Posted on October 7, 2014 at 9:00am 2 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



Freaky Friends…
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New Downloads 09-02-2014

Posted on September 2, 2014 at 9:30am 1 Comment

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



Color Me Autumn…
Continue

Comment Wall (3 comments)

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At 8:10pm on April 24, 2013, Trina Terrell said…

HELP!  I created some wedding postcards on my MDS...but now that I want to order them...I can't find my projects.  Where are they stored?

thanks

Trina

At 10:18am on August 11, 2012, Connie M Harvey said…

Does anyone know a quick way to download all your digital downloads without having to do 1 at a time?  I have a few and have to reinstall.  Please help

At 4:24pm on December 6, 2010, Nicole Gunter said…
WOW! I was trying to work on something for Disney myself and then I see this! Fabulous, just fabulous, so how do I get??? :-) Great job!
 
 
 

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