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Stampin' Up!'s Discussions

Problems with the new print service? Post here for help.

Started this discussion. Last reply by Patience Mastny yesterday. 135 Replies

Are you getting an error when trying to order your print project? Post the text of the error here along with some details about your order (project types, number of pages, etc.) and we'll do what we…Continue

Tags: Error, Print Product, Print, Tech Support

My Digital Studio Print Services Temporarily Unavailable—Starting Friday, February 21

Started this discussion. Last reply by Chris Schultz Mar 24. 32 Replies

Our My Digital Studio print services will be temporarily unavailable starting on Friday, February 21 while our print vendor performs system and maintenance changes. If you place an order between now…Continue

Update MDS 2

Started Feb 4, 2013 0 Replies

We have a new software update for MDS 2, so make sure to update your program. In your MDS 2 program just go to Help and then Check for Updates and in a couple minutes you'll be ready to go. You can…Continue

 

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Latest Activity

Patience Mastny replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I am trying to order an 8x8 photobook--38pgs.  This is the error report I'm getting:  Error: Unable to initialize project request. Please try again. If this problem persists, please contact Technical Support by visiting…"
yesterday
Karol hall commented on Stampin' Up!'s blog post New Downloads 08-28-2014
"I have MDS, just purchased the cute Halloween template now how do I find it in MDS so I can play with it? "
yesterday
mieke replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"i am getting this error Initialize order error: Code [10001].Message: Unable to find ProjectId 5270. Please try your request again. If this situation persists, please contact Technical Support by visiting www.stampinup.com/mydigitalstudio "
Saturday
Diana Hopp liked Stampin' Up!'s page Learning
Saturday
Stampin' Up! commented on Stampin' Up!'s blog post New Downloads 08-28-2014
"Yup. These were just the download that were part of the 2014 Holiday catalog which was made available to customers yesterday. There are more downloads coming up on Tuesday, 9/2."
Friday
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Sorry about the mixup Beverly. Can you please contact Demonstrator Support as soon as possible? They will review your order details, get a replacement order processed, and calculate and process the refund for you.1-800 STAMP UP for those in the US…"
Friday
Beverly Young replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"I placed an order and had no issues getting it loaded but it was delivered today and is not quite right :( The order was for 13 single pages but what I got was 5 copies of the first page and no copy of the last page. Also, I checked my invoice and…"
Friday
Angie Walters liked Stampin' Up!'s blog post New Downloads 08-28-2014
Thursday
Melvena Shaw commented on Stampin' Up!'s video
Thumbnail

My Library App

"Hasn't updated me since I got it in 2013...sad to see it's not working."
Thursday
Stampin' Up! replied to ruth p chadwick's discussion cool like that
"Hi Ruth, were you able to figure this out? If not, don't hesitate to call in to speak with Demonstrator Support. They'd be happy to help. 1-800 STAMP UP for those in the US and Canada."
Aug 26
Stampin' Up! replied to Debbie Balsano's discussion Printing a book that was originally created as a Board Book
"Hi Debbie,We would recommend that you open your Boardbook and export the pages as JPG images. You can then start a new 8x8 book and import those images in to make up the pages of your book.If you need help, don't hesitate to call in to speak…"
Aug 26
Stampin' Up! replied to Karen Brown's discussion Crazy Minimum
"Hi Karen, sorry for the inconvenience. We have always had a minimum of 24 pages. One for the front cover, another for the back cover, and then 11 front-and-back pages for the content of the book."
Aug 26
Stampin' Up! replied to Mary Burks's discussion Printing post cards
"Hi Mary, If you want an 8.5" x 11" page completely covered with 4 cards, you need to turn on borderless printing in your printer settings. Each printer is unique so we can't really give you exact instructions for your printer, but if…"
Aug 26
Stampin' Up! replied to mieke's discussion photo books cannot exceed 100 pages!...
"Hi Mieke,Sorry for the frustration. Yes, photobooks are limited to 100 pages. The way that our printer binds photobooks works great for books up to that size, but books much larger than 100 pages may have problems, so we decided to put a limit.You…"
Aug 26
Stampin' Up! replied to Delesa W's discussion Registration failed
"Hi Delesa,Are you able to call in to speak with Demonstrator Support about the error? They should be able to help figure out what is going on. 0800 7826 746 for those in Germany."
Aug 26
Stampin' Up! replied to Terry L. Fuller's discussion A Calendar Page
"Hi Terry, You can add a calendar grid and to any size of project you want--a card, an individual page, or even a custom size project. Just select your project size, then add a calendar using the options on the right-hand side of the page. Check out…"
Aug 26

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Stampin' Up!'s Blog

New Downloads 08-28-2014

Posted on August 28, 2014 at 10:30am 3 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads from the 2014 Holiday Catalog below. Click on the download title to see it in the store, or click on the images to get an even closer view.…



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New Downloads 08-05-2014

Posted on August 5, 2014 at 1:00pm 3 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



Age Awareness Stamp…
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Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)

Posted on July 15, 2014 at 12:00am 72 Comments

Print Product Ordering

We are more than a little happy to announce that My Digital Studio print product ordering will be available this week. We will release a software update on Wednesday, July 16 at 12:00 PM noon (MT) that will turn the ordering functionality back on.



20% Off Discount

To show our appreciation for your patience through this difficult transition, we will be offering a 20% discount on all of our…

Continue

Print Product Update (US and CAN only)

Posted on July 1, 2014 at 2:00pm 30 Comments

Print Product Availability



We spent the better portion of the day yesterday with our print vendor, answering more questions and reviewing follow-up items from our meeting last Friday. We still cannot provide an exact date for when print product ordering will be available again, but we are working through the final details now and hope to be able to…

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Comment Wall (3 comments)

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At 8:10pm on April 24, 2013, Trina Terrell said…

HELP!  I created some wedding postcards on my MDS...but now that I want to order them...I can't find my projects.  Where are they stored?

thanks

Trina

At 10:18am on August 11, 2012, Connie M Harvey said…

Does anyone know a quick way to download all your digital downloads without having to do 1 at a time?  I have a few and have to reinstall.  Please help

At 4:24pm on December 6, 2010, Nicole Gunter said…
WOW! I was trying to work on something for Disney myself and then I see this! Fabulous, just fabulous, so how do I get??? :-) Great job!
 
 
 

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