Stampin' Up! Technical Support (13)

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"Could not create this file..." during MDS 2 install

If you begin your installing your MDS or MDS Trial download and receive a message that says "Could not create this file. Shall I try again?…

Started by Stampin' Up!Latest Reply

Get the most for your print order

Did you know that the prices for our postcards include printing for two pages of designs—the front and back of the postcard? Or that our gr…

Started by Stampin' Up!Latest Reply

Installing MDS Trial

If you already have the original version of My Digital Studio and want to give the MDS Trial a shot, there are some tricks to installing it…

Started by Stampin' Up!Latest Reply

Discussions Replies Latest Activity

Java.lang.reflectTargetException.

If you installed MDS, then installed disc1 and/or 2 from the original MDS version, and you are now getting this error message, it is becaus…

Started by DS Technical Support

0 yesterday

Getting an Installer is Damaged error? Step by step solution here!

In Mountain Lion, Apple has introduced a new feature called Gatekeeper. You can follow the directions below to fix this error: Open Syste…

Started by Stampin' Up!

2 May 9
Reply by Miriam Castanho-Bollinger

Java.Lang.NoClassDefFound...

Help! My MDS Won't Even Open! The most common cause of this error is when the original My Digital Studio software (MDS 1) is already insta…

Started by Hope

4 May 9
Reply by Hope

Corrupt Image Warning? Check this post first!

If you are getting an error about a corrupt image for any file in My Digital Studio here are some steps that you can follow. Close MDS. Ri…

Started by Tanner Morris

99 Apr 29
Reply by Jacqueline Dorer-Russell

Java.lang.outofmemory; Error Drawing Page Object

This error message has only been seen on PC's and usually comes up when opening MDS or when working on a project. We have found that it occ…

Started by DS Technical Support

11 Apr 15
Reply by Shelly Cooksley

"Could not create this file..." during MDS 2 install

If you begin your installing your MDS or MDS Trial download and receive a message that says "Could not create this file. Shall I try again?…

Started by Stampin' Up!

70 Apr 13
Reply by Margaret de Witt

Installing MDS Trial

If you already have the original version of My Digital Studio and want to give the MDS Trial a shot, there are some tricks to installing it…

Started by Stampin' Up!

46 Mar 28
Reply by Kathya Hidalgo

QuickTime Initialization Error? Look here!

This has been a very common error message for MDS users. Luckily the fix is very simple: If you still have MDS 1, upgrade your software fo…

Started by Tanner Morris

26 Mar 4
Reply by Kendra Mattke

Getting a request for an Administrator Group Password? Here's your help!

This is a problem that Mac users might see when trying to install or update My Digital Studio if they don't have a password set. The solut…

Started by Stampin' Up!

0 Dec 7, 2012

Missing your MDS product key code?

When you purchase MDS 2, you should receive a product code via email within a few hours after your purchase.  If after a few hours you stil…

Started by Stampin' Up!

5 Dec 7, 2012
Reply by Linda Parker

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