Blog Posts

Print Product Ordering Available on 7/16 and 20% Off Discount (US and CAN only)

Posted by Stampin' Up! on July 15, 2014 at 12:00am 25 Comments

Print Product Ordering

We are more than a little happy to announce that My Digital Studio print product ordering will be available this week. We will release a software update on Wednesday, July 16 at 12:00 PM noon (MT) that will turn the ordering functionality back on.



20% Off Discount

To show our appreciation for your patience through this difficult transition, we will be offering a 20% discount on all of our…

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Print Product Update (US and CAN only)

Posted by Stampin' Up! on July 1, 2014 at 2:00pm 29 Comments

Print Product Availability



We spent the better portion of the day yesterday with our print vendor, answering more questions and reviewing follow-up items from our meeting last Friday. We still cannot provide an exact date for when print product ordering will be available again, but we are working through the final details now and hope to be able to…

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New Downloads 07-01-2014

Posted by Stampin' Up! on July 1, 2014 at 8:00am 10 Comments

Stampin’ Up! is committed to bringing you fresh, exciting digital content each and every month. Check out the latest downloads below. Click on the download title to see it in the store, or click on the images to get an even closer view.



And Many More Stamp…
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Print Product Update (US and CAN only)

Posted by Stampin' Up! on June 27, 2014 at 5:00pm 14 Comments

Print Product Availability



We spent the afternoon reviewing products with our print vendor, and we liked what we saw: the printing was high quality and the colors were great. We still have a few questions to work through, but we are very optimistic about what we saw.



We still cannot provide an exact date for when print product ordering will be available again, but we made some good progress towards defining that date in our meetings this afternoon. We will… Continue

Forum

Problems with the new print service? Post here for help.

Started by Stampin' Up! in Stampin' Up! Technical Support. Last reply by Stampin' Up! 38 minutes ago. 57 Replies

Are you getting an error when trying to order your print project? Post the text of the error here along with some details about your order (project types, number of pages, etc.) and we'll do what we can to help you sort it out.Continue

Tags: Error, Print Product, Print, Tech Support

Function Missing in update (v. 2.3.7.647)

Started by Melissa Levay in Suggestions. Last reply by Melissa Levay 23 hours ago. 2 Replies

So it appears that with this latest update, the toggle option for photo cover/no photo cover has been removed.  I use that button ALL the time, when I'm creating single pages and don't want to see a cover bleed, but do want to see a page bleed.  Any…Continue

Spine Text

Started by Allison Okamitsu in General Digital Talk. Last reply by Holly Linford yesterday. 7 Replies

Forgive me, it's been a while since I ordered a complete book, and last time I did it was with the original MDS software.  Last time I printed a book I could add text on the spine, but that doesn't seem to be a part of the order process anymore.  Am…Continue

Tags: text, spine

Order Error 10001

Started by Shawna L. Bendt in General Digital Talk. Last reply by Diane Malcor (USA-WA) yesterday. 1 Reply

I have a digital order all ready to go and I can view it in my cart and when I try to submit it I get a message saying Order Error 10001 not all files have been uploaded for this order.  But I can view all the files on my order?  How can I get my…Continue

 
 
 

Latest Activity

Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Suzie, if you haven't already tried it, try removing the 12x12 book from your cart and uploading it again. If your cart doesn't have the 12x12 book in it and you still get the error, close MDS and open it back up again."
38 minutes ago
Suzie Tibbetts replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"My books (3 different) are all hardback but the 12x12 was an odd number of pages.  I went back and added a page and am now having technical problems with the upload.  The new error message says: Cannot retrieve product starting price.…"
1 hour ago
Stampin' Up! replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Hi Barbara,You are ordering a hard cover photobook, so you will want to make sure that your book has at least 24 pages and an even number of pages. If you have more than 24 pages but you have an odd number in total, you can design another page, or…"
1 hour ago
Sarah Lowry replied to Stampin' Up!'s discussion Problems with the new print service? Post here for help.
"Yes, trying to do a softcover. Will try uploading again tonight. Thanks."
1 hour ago

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